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MAILCOM '01 will take place as scheduled September 19-21, 2001

SEPTEMBER 14, 2001 — The MAILCOM '01 conference will take place as planned September 19-21 in Chicago, albeit in the wake of September 11th's tragic events.

The MAILCOM show & conference takes place twice a year. MAILCOM represents the $105 billion mail-communications industry. It is the world's largest convention for mail-communications management.

If you attend MAILCOM '01, you'll discover new printing, processing, and distribution strategies; see demonstrations of the latest technologies, learn the latest information about e-distribution strategies; take advantages of potentially profitable networking opportunities; and get tips on enhancing customer service and increasing productivity.

Basic Facts About MAILCOM '01


MAILCOM '01 begins on Wednesday, September 19, 2001 and ends on Friday, September 21, 2001. The exhibit floor (trade show) is open on Wednesday from 1:00 pm to 5:00 pm, on Thursday from 10:00 am to 5:00 pm, and on Friday from 9:00 am to 1:00 pm. Seminars, workshops, keynote speeches, and other events are scheduled throughout the three-day show.


MAILCOM '01 will be held at the Chicago Hilton & Towers, 720 South Michigan Ave., Chicago, IL, USA.

How much

You can visit the exhibit hall (trade show) at MAILCOM '01 FOR FREE! If you want to be admitted to workshops, seminars, and other events - in addition to visiting the exhibit hall - it will cost you $595.00 to attend MAILCOM '01 for all three days. If you want to attend for only one or two days, you will pay $295.00-$415.00, depending on which day(s) and how many days you'll be attending.

How to get more information

Below, we give an overview of MAILCOM '01 (with a bias toward what is likely to be of interest to people who visit Citation Software's Web site). You can get many more details about MAILCOM '01 by visiting the MAILCOM '01 Web site at

MAILCOM '01 Highlights

Here, we provide a brief summary of events, seminars, workshops, and exhibitors that are likely to be of interest to folks who visit our Web site.


  • Barbara Bush, Former First Lady
    Rarely has a First Lady been greeted by the American people with the approbation and warmth accorded to Barbara Pierce Bush. MAILCOM '01 attendees will learn why, first hand, when she delivers her keynote address at the MAILCOM '01 luncheon on Thursday, September 20, between 12:00 - 1:45 pm.

  • Danny Cox
    Danny Cox is an "accelerationist," or one who causes faster movement, higher efficiency, and increased productivity. He spent ten years flying supersonic fighters in the U.S. Air Force before becoming one of the nation's top managers. Author of several leading business books, he lectures today to executives seeking to make a difference in their organization. Mr. Cox will deliver his keynote address on Thursday, September 20, between 8:00 am and 9:00 am.

  • R.R. Donnelley's John Campanelli
    Mr. Campanelli, President, R.R. Donnelley Logistics, is very familiar with the rapidly changing postal industry. He is a keen observer of postal affairs from a business-mailer's point of view. Hear his keynote address on Friday, September 21, between 8:00 am and 9:00 am.


The list below contains the names of some of the seminars, workshops, and training sessions that will be offered at MAILCOM '0l. Note this this is just a partial list. Visit the MAILCOM Web site for more information.
  • Internet Trends for Printers
  • Evaluate Your Mail & Distribution Operations NOW
  • USPS Rates & Regulations Roundtable
  • Solving Mail Center Challenges
  • Creating a Mail Service Users Guide
  • Creating A Customer Satisfaction Survey
  • Serving the E-Empowered Employee: Revolutionize Internal Delivery
  • The Fine Art of Production, Fulfillment & Distribution
  • Digital Document Command Center
  • Are You E-Ready?
  • Everything You Need to Know About Addressing
  • The Basics of Mailpiece Design: Rules and Tools Workshop
  • How to Develop a Dynamic Leadership Team
  • Professional Certification for Mail Systems Managers
  • Using Technology to Optimize Mail Flow
  • Off-the-Shelf Software in the Mail Center
  • Make the Most of Your Presort Software
  • Automated Document Factory Solutions: ROI Analysis
  • International Data Quality
  • How to Increase Sales for Your Lettershop
  • Effective Direct Mail Strategies
  • NONPROFITS: Learn to Use Direct Mail as an Effective Fundraising Tool
  • Nonprofit Mailers Workshop
  • Electronic Billing Workshop
  • Office Services Workshop


As we've mentioned, approximately 125 companies will exhibit at MAILCOM '01. Below are names and brief descriptions of some of the companies whose exhibits you might want to check out.

Note that our list of exhibitors is geared toward products and services that are likely to be of interest to people who visit the Citation Software Inc. Web site. Many other exhibitors will participate. Remember to visit the MAILCOM Web site for more information.

Here is our partial list:
  • Adobe Systems Incorporated
  • American Computer Hardware
  • BCC Software
  • Bert-Co Graphics
  • Creative Management Services
  • DeskTop Labels
  • Firstlogic
  • Firstlogic Image Technology
  • GMC Software Technology
  • Group 1 Software
  • Jet Products International, Inc.
  • MAIL: The Journal of Communication Distribution
  • MailCode, Inc.
  • MAILER'S Software
  • Moore Business Solutions Direct
  • Office Solutions
  • Option Software Systems, Inc.
  • PFI
  • Pitney Bowes
  • PrintSoft America
  • PSI Technologies Corporation
  • RemotePrint Statement Rendering
  • Response Envelope
  • Satori Software, Inc.
  • Scitex Digital Printing, Inc.
  • SmartMail Services
  • ZipSort, Inc.

Visit the MAILCOM Web Site Today!

Point your browser at the MAILCOM Web site to register for MAILCOM '01 and to get all the details you'll need to plan your visit to MAILCOM '01.

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